FAQ 8. How do I keep my business information confidential?

As a practical matter, clients should limit access to key business information like marketing plans, client lists, strategy, trade secrets, know-how, etc., to only personnel, contractors, and clients who absolutely need to know. Other measures such as confidentiality agreements, non-disclosure agreements, and cease-and-desist letters can be used to define what is an authorized use of such information and warn against dissemination or use of the information in unauthorized ways.

If the confidential business information personally identifies clients of the business, however, then additional security measures must be taken to protect that information from data leaks or other exposure such as hacking attacks. A team of attorneys and data security experts may be required to assist in developing and implementing protections against such breaches as well as preparing an action plan in the event a breach occurs anyway.

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